Terms & Conditions – Drsamim.com
Effective Date: 31/08/2025
Welcome to Drsamim.com. By accessing our website and using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase or booking consultation.
1. General
This website is owned and operated by DrSamim.com.
By using our website, you agree that you are at least 18 years of age or are accessing the site under the supervision of a parent/guardian.
We reserve the right to modify these Terms & Conditions at any time without prior notice.
2. Products & Services
We provide homeopathic medicines and online/offline consultation services.
All products listed are genuine and sourced from verified suppliers.
Consultation is provided by qualified practitioners based on the information shared by the customer.
3. Orders & Payments
All orders must be placed through our official website drsamim.com.
Payments are accepted through RBI-authorised payment gateways (UPI, cards, net banking, wallets, etc.).
An order will be confirmed only after successful payment.
4. Shipping & Delivery
Shipping is done across India via trusted courier partners.
Estimated delivery time is 3–7 business days (details in our Shipping Policy).
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
5. Returns & Refunds
Due to the consumable nature of medicines, returns are not allowed, except in cases of wrong, expired, or damaged products.
Refunds are processed as per our Refund Policy.
Consultation fees are non-refundable once the service is delivered.
6. User Responsibilities
Customers must provide accurate medical history and contact details.
Any false or incomplete information may lead to refusal of service.
Medicines should be consumed only as prescribed and we are not responsible for misuse.
7. Limitation of Liability
DrSamim.com is not responsible for any side effects caused by self-medication or failure to follow consultation advice.
We do not guarantee specific medical outcomes from the use of our products or services.
Our maximum liability is limited to the value of the product/service purchased.
8. Intellectual Property
All content, logos, product images, and information on this website are the property of DrSamim.com and cannot be used without permission.
9. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, India].
10. Contact Us
For any queries regarding these Terms & Conditions, please contact us at:
drsamimhospital@gmail.com
+917499296113