Shipping Policy – Drsamim.com
Effective Date: 31/08/2025
At Drsamim.com, we ensure safe and timely delivery of homeopathic medicines to your doorstep. This Shipping Policy outlines the terms under which products are shipped and delivered.
1. Serviceable Locations
We currently deliver medicines across India through our trusted courier and logistics partners.
Delivery availability depends on the pin code serviceability of our courier partners.
2. Shipping Time
Orders are usually processed and dispatched within 24–48 hours of order confirmation.
Standard delivery time is 3–7 business days depending on your location.
In case of delays due to courier, natural calamities, or government restrictions, customers will be notified.
3. Shipping Charges
Free Shipping may be applicable on orders above a certain value (as mentioned on the website).
For smaller orders, a nominal delivery fee may be charged, which will be displayed during checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID on your registered email/SMS/WhatsApp.
You can track your order through the courier partner’s website/app.
5. Delivery Guidelines
Orders will be delivered only to the shipping address provided at the time of purchase.
Customers must ensure correct contact details and address while placing the order.
If delivery is missed due to customer unavailability, re-delivery may attract additional charges.
6. International Shipping
Currently, we do not ship outside India.
7. Consultation Services
Online/homeopathic consultations are delivered digitally via phone/video call and hence are not subject to shipping.
8. Contact Us
For shipping-related queries, please contact us at:
drsamimhospital@gmail.com
+917499296113